Your psychological sessions in simple steps within Mental Care
From browsing therapists to starting your session, everything you need is done easily and safely from anywhere, in an organized and comfortable experience.
1- Easily filter therapists
From the home page, you can browse mental health therapists and filter the results by specialty, session type, ratings, price, and the nearest available appointment.
2- Compare therapists
View each therapist’s profile, experience, specialties, user reviews, and available session types before making your decision.
3- Book the Suitable Appointment
Choose the time that suits you from the available slots, and your booking will be confirmed directly inside the app.
4- Select the Session Specialty
Choose the psychological session specialty that suits your needs.
5- Choose the Important Topics
Select the topics or psychological challenges you want to discuss, so the therapist can prepare for the session better.
6- Pay Online Easily
Complete the payment process securely and easily inside the app using multiple payment methods.
7- Add Details or Notes
You can add notes or important details before the session to help the therapist understand your case more accurately.
8- Automatic Reminder Before the Session
The app will send automatic reminders to you and the therapist before the session time to ensure commitment and readiness.
Answers to the most frequently asked questions
We answered the most frequently asked questions from new users so you can feel reassured before taking the first step in Mental Care.
Yes, the qualifications and experience of therapists are verified before they join the platform to ensure trusted and safe psychological support.
Yes, you can browse therapist profiles, view their specialty, experience, ratings, and available session times before choosing the therapist that best suits you.
Yes, all sessions are held with complete privacy and confidentiality. Your data and session details are not shared with any third party.
A therapy session usually lasts 30 minutes, during which your needs are discussed with the therapist in a focused and structured way.
Yes, you can book follow-up sessions with the same therapist based on their available times to ensure better continuity of psychological support.
Yes, you can add important notes or details before the session to help the therapist better understand your needs.
If the therapist is late or does not attend the session, you can contact the support team through the app. The appropriate action will be taken, and the session fee will be refunded to your in-app wallet.
What Mental Care users say about their experience
Real experiences from users who have attended psychological sessions through Mental Care and shared their feedback on the quality of support, ease of use, and session privacy.
Contact Mental Care for any questions or assistance
We are here to help you. Contact us easily to get technical support or any inquiries related to session booking or using the platform, and choose the method that suits you best.